Legal
Terms of Service
Terms and conditions for using NextStep Travel & Tourism services.
Acceptance of Terms
By accessing and using NextStep Travel & Tourism services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and others who access or use our services.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.
Services We Provide
NextStep Travel & Tourism offers:
• Visa consultation and application assistance
• Travel planning and itinerary design
• Flight and accommodation bookings
• Travel insurance arrangements
• Airport transfer coordination
• Local tour and activity recommendations
• 24/7 customer support during travel
User Responsibilities
You agree to:
• Provide accurate and complete information for all services
• Ensure all travel documents are valid and current
• Obtain necessary travel insurance for your trip
• Respect local laws and customs at your destination
• Communicate any changes to your travel plans promptly
• Pay all fees and charges when due
• Treat our staff and partners with respect
Booking and Payment
• All bookings require full payment unless otherwise agreed
• Payment terms will be specified in your service agreement
• Cancellations must be made in writing and may incur fees
• Refund policies vary by service type and provider terms
• Price changes may occur due to external factors (exchange rates, fuel costs)
• We reserve the right to cancel services due to unforeseen circumstances
Visa Services Disclaimer
• Visa approval is at the sole discretion of embassies and consulates
• We provide guidance and assistance but cannot guarantee approval
• Processing times vary and are estimates only
• You are responsible for meeting all visa requirements
• Additional documentation may be requested by authorities
• We are not responsible for visa denials or delays
Limitation of Liability
NextStep Travel & Tourism shall not be liable for:
• Visa denials or delays by embassies/consulates
• Flight cancellations or delays by airlines
• Natural disasters, political unrest, or other force majeure events
• Loss or damage to personal belongings during travel
• Medical emergencies or accidents during travel
• Third-party service provider actions or omissions
Intellectual Property
• All website content, logos, and materials are our intellectual property
• You may not reproduce, distribute, or use our materials without permission
• User-generated content shared with us remains your property
• We may use anonymized travel data for service improvement
Contact Information
For questions about these Terms of Service:
Email: nextsteptravelandvisa@gmail.com, operation@nextsteptravelandtourism.com
Phone: +971 52 230 7341
Address: Room 38, 3rd Floor, IBIS Hotel & Business Center, Al Rigga Street, Dubai, UAE
Last updated: 11/2/2025